This notification states the End of Full Service (EOFS) for the following Marel Products:
- IPM3 - X300 Portion Cutter
- IPM3 - X600 Portion Cutter
The EOFS date, after which the above product will only be supported on a best-effort basis, will be 01/02/2018.
From this date, support will be limited, there will be longer response times, availability of spare parts will be reduced or limited, and retrofit or upgrade kits might be necessary. Software maintenance, including new functionality or improvements, is limited to a best-effort basis, both for applications and embedded software.
The following replacement products are available:
- I-Cut 130 Portion Cutter
- I-Cut 610 Portion Cutter
Please contact your local Marel representative for further information on our replacement products as well as information about how Marel can assist and guide you through the EOL process with minimal inconvenience.
This notice serves as a formal communication of Marels decision to end the life of the product noted.
Content herein is not intended to supersede existing contractual commitments of Marel.